Privacy policy

Who we are

Soclar is operated by [COMPANY LEGAL NAME], registered in Sweden at [REGISTERED ADDRESS]. For privacy inquiries, contact hello@soclar.ai.

Information we collect

We collect three categories of information:

• Account information. Name, work email, employer, role. Used to operate your account and contact you about the service.
• Customer data. The data you connect to Soclar: Salesforce records, web events, ad spend. Processed on your behalf under our Data Processing Agreement.
• Usage information. Logs, error reports, and aggregate product analytics. Used to operate, debug, and improve the service. Never sold.

Legal basis (GDPR)

We process account information under contract (Article 6(1)(b)) and our legitimate interest in operating a service (Article 6(1)(f)). Customer data is processed under your instructions as data controller. See the Data Processing Agreement for the full terms.

How long we keep it

Account information: as long as your account is active, then deleted within 12 months. Customer data: per the engagement contract, usually deleted within 30 days of termination. Usage logs: 13 months.

Who we share it with

Sub-processors (cloud hosting, AI inference, error reporting) listed on the security page. Auditors under NDA. Authorities when legally required, with notice to you unless prohibited.

Your rights

Under GDPR you have the right to access, correct, delete, restrict, and port your personal data, and to object to processing. Email hello@soclar.aiand we'll respond within 30 days. You can also lodge a complaint with the Swedish data protection authority (IMY).

Data protection officer

Our DPO can be reached at [DPO CONTACT].

Cookies

See the cookie policyfor the specifics. We use only what's necessary to run the site and a single self-hosted analytics cookie.

Changes to this policy

Material changes are announced 30 days in advance via email. The full change history lives in our public repository. No silent edits.